Horizontal conflict, also known as intergroup conflict, occurs when two or more groups within an organization or society are in conflict with one another. This type of conflict can occur for a variety of reasons, including competition for resources, power struggles, cultural differences, and conflicting goals or values.
One of the most common causes of horizontal conflict is competition for limited resources. When groups within an organization are vying for the same resources, such as budget, personnel, or space, it can lead to conflict and tension. For example, if two departments are competing for the same funding, they may engage in behaviors that undermine one another's efforts in order to secure the resources for themselves.
Power struggles can also be a major contributor to horizontal conflict. When groups feel that they are being treated unfairly or not given the recognition or resources they deserve, it can lead to resentment and conflict. For example, if one group feels that they are being overshadowed by another group, they may engage in behaviors that undermine the other group's efforts in order to assert their own power and influence.
Cultural differences can also be a source of horizontal conflict. When groups within an organization have different cultural backgrounds, it can lead to misunderstandings and miscommunications that can escalate into conflict. For example, if one group values direct communication while another group values more subtle forms of communication, it can lead to misunderstandings and conflict.
Finally, conflicting goals or values can also contribute to horizontal conflict. When groups within an organization have different goals or values, it can lead to disagreement and conflict. For example, if one group values innovation and risk-taking while another group values stability and caution, it can lead to tension and conflict.
In order to address and resolve horizontal conflict, it is important for organizations to have effective conflict resolution strategies in place. This may include training in communication and conflict resolution skills, as well as the establishment of clear guidelines for resolving conflicts. It is also important for organizations to foster a culture of open communication and mutual respect, in order to minimize the potential for conflict.
Overall, horizontal conflict can have negative impacts on an organization, including decreased productivity, increased turnover, and damage to relationships and morale. By addressing and resolving horizontal conflict, organizations can create a more positive and productive work environment for all members.
