Xerox is a global technology company that has a long history of innovation and leadership in the printing and document management industry. As such, it has a complex organizational structure that reflects its diverse range of products and services, as well as its international presence.
One key element of Xerox's organizational structure is its decentralized approach to management. The company has a matrix structure, in which employees are organized both by function and by business unit. This allows for a high degree of specialization and expertise within each business unit, while still maintaining a strong sense of collaboration and cross-functional communication.
At the highest level, Xerox is divided into four main business groups: Document Technology, Services, Software, and Innovation Group. Each of these groups is responsible for a specific area of the company's operations, and they are led by experienced executives who are responsible for setting strategy and driving growth.
Within each business group, there are a number of different business units that focus on specific products or services. For example, the Document Technology group includes business units that focus on printers, copiers, and other document management hardware, while the Services group includes units that offer document management consulting and outsourcing services.
At the same time, Xerox also has a number of functional departments that support the company's operations across all business groups. These include departments such as finance, human resources, marketing, and research and development. These departments are led by executives who report directly to the CEO, and they work closely with the business group leaders to ensure that the company's operations are aligned with its overall strategy.
Overall, Xerox's organizational structure is designed to facilitate collaboration and coordination across the company, while still allowing for a high degree of specialization and focus within each business unit. This structure has helped Xerox to remain a leader in its industry, and it is likely to continue to evolve as the company adapts to changing market conditions and customer needs.