JetBlue Airways is an American low-cost airline founded in 1998. The company's mission statement is to "inspire humanity – both in the air and on the ground." This statement reflects JetBlue's commitment to providing a high-quality, enjoyable, and affordable travel experience for its customers.
At the heart of JetBlue's mission is the belief that travel should be accessible to everyone. The company strives to make flying more affordable and convenient for its customers by offering low fares, a wide range of destinations, and a variety of amenities and services. JetBlue's commitment to affordability is evident in its fare structure, which includes a variety of fare options to suit different budgets and travel needs.
In addition to providing a great value for its customers, JetBlue also places a strong emphasis on customer service and satisfaction. The company's employees, known as "Crewmembers," are trained to be friendly, helpful, and accommodating, and to go above and beyond to ensure that customers have a positive travel experience. JetBlue's commitment to customer service is reflected in its high customer satisfaction ratings and its numerous awards for service excellence.
JetBlue is also committed to being a responsible and sustainable company. The company has implemented a variety of initiatives to reduce its environmental impact, including fuel-efficient aircraft and a fleet-wide recycling program. JetBlue also supports a range of charitable causes, including education, disaster relief, and environmental conservation.
In summary, JetBlue's mission is to provide affordable, enjoyable, and convenient travel experiences for its customers, while also being a responsible and sustainable company. Through its commitment to these values, JetBlue aims to inspire humanity both in the air and on the ground.