Transactional psychological contract. Psychological Contracts: Types & Expectations 2022-10-11

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A transactional psychological contract is a mutual understanding between an employer and an employee that outlines the expectations and obligations of each party in a professional relationship. This contract is based on the exchange of tangible and intangible benefits, such as salary, benefits, and opportunities for advancement, in return for an employee's effort and commitment to their work.

The transactional psychological contract is distinct from the traditional psychological contract, which is based on a more holistic and long-term view of the employer-employee relationship and emphasizes mutual trust, loyalty, and mutual support. In contrast, the transactional psychological contract is more focused on the immediate exchange of benefits and obligations and is often more transactional in nature.

One of the key features of a transactional psychological contract is the explicit or implicit agreement between the employer and employee about what each party will receive in return for their contributions. For example, an employer may offer a higher salary or additional benefits in exchange for an employee's increased productivity or expertise. Similarly, an employee may agree to work extra hours or take on additional responsibilities in exchange for opportunities for advancement or other rewards.

While the transactional psychological contract can be beneficial for both parties in the short term, it can also lead to problems if the expectations of either party are not met. For example, if an employee feels that they are not receiving the benefits or opportunities that they were promised, they may become disengaged or even leave the organization. Similarly, if an employer feels that an employee is not meeting their obligations or meeting the expectations set out in the contract, they may be more likely to terminate the employee or reduce their benefits.

To maintain a healthy and productive working relationship, it is important for both parties to regularly review and communicate about the terms of the transactional psychological contract. This can help to ensure that both parties are meeting their obligations and receiving the benefits that they were promised, and can help to prevent misunderstandings or conflicts from arising.

Overall, the transactional psychological contract is a useful tool for establishing clear expectations and obligations between an employer and employee, and can help to foster a productive and mutually beneficial working relationship. However, it is important for both parties to regularly review and communicate about the terms of the contract to ensure that it is meeting the needs and expectations of both parties.

Psychological Contract in the Workplace

transactional psychological contract

A psychological contract between an employee and an employer works exactly the same way — for that relationship to flourish in the long term, both sides have to feel that it is balanced and their contribution is fair. They can be as limited to highly economic or transactional terms, such as an hourly wage for a temporary worker who ships packages over the holidays, or as complex and broad as the generous support and mutual investment characteristic of high involvement work. The results suggested that the traditional psychological contract is alive and well. In such cases erstwhile relational contracts can turn transactional as the aggrieved party monitors each interaction for signs of exploitation or abuse. Balanced contracts entail shared risk between worker and employer and anticipate renegotiation over time as economic conditions of the firm and worker interests and needs change.

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What is the psychological contract?

transactional psychological contract

A healthy psychological contract is a reasonable expectation by the employer meant for a reasonably able employee. Employees in a relational psychological contract will expect professional development and training opportunities. Reciprocation is always expected and necessary in order for both people to stay connected. . Usually, each operation will supply information or assure preconditions for other operations. However, as pointed out above, temporary staff continuously assigned to the same company on relatively long-term contracts may begin to develop a relational contract with the long-term host organization even though the nature of their job demands a transactional relationship with the employer see e. Individuals act on that subjective understanding as if it were mutual, regardless of whether that is the case in reality.

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Are Relational and Transactional Contracts Independently or Inversely Related?

transactional psychological contract

Employers receive a specific level of contribution and incur no future obligations to these workers. Petersburg, FL, October 6—9 1999. These are more common in organizations with authoritative management styles and hierarchal control. See diagram 1 for the process. When and how one qualifies for promotions and raises can also be written into a contract. Each partner or team member would be interested in the values and ideals and intended outcomes.

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Employees Are Rewriting the "Psychological Contract"

transactional psychological contract

Rousseau categorized the concept of psychological contracts into two different types, transactional and relational. Although more relationally oriented employment relations may withstand threats to the psychological contract, breaches of significant important or drastic changes that are poorly managed can create a cycle of escalating violation over time. But cultures usually lean more toward one or the other. Some of the most common psychological contracts that are used in the workplace are those of the expectation from employer to employee to work hard for a promotion or a pay raise and the expectation of loyalty that can not be defined or is too broad to be defined by legal clauses, like an exclusivity or non-compete agreement. Key Characteristics of the Psychological Contract The psychological contract has roots in the following theories: Equity theory: he employees disposition towards their psychological contract will remain positive as long as they feel the treatment they receive is fair in comparison to others. A performance review can specify "areas for improvement" specific to an employee's position and the employer's needs from that employee.

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2 Types Of Psychological Contracts That Improve Team Performance

transactional psychological contract

Although weighted approaches enable a prioritization of factors, they are typically still dependent on a predetermined list that may not identify factors of importance to every individual Zhao et al. A Managerial Perspective On The Influence of the Psychological Contract On Attitude Towards Change". Some respondents report both relatively high relational and transactional orientation and some respondents show the opposite pattern, in addition to the recognized high relational-low transactionals and low relational-high transactionals. Much of the time, if a company has an issue with employee churn or low employee engagement, that problem can be directly related back to a psychological contract that seems unfair and out of balance. Voluntariness Psychological contracts motivate people to fulfill their commitments because they are based on the exchange of promises in which the individual has freely participated.

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Psychological Contract Breach

transactional psychological contract

It also depends on the type of profession and differs widely based on stage in career; for example, between graduates and managers. Anger, quitting, and lower performance, particularly in terms of discretionary contributions such as citizenship behavior, are the more overt manifestations of psychological contract violation. It is about systems and how decisions are made in the workplace. He is being paid at the rate that he agreed to and the company has no legal obligation to promote him or offer him more challenging work — but there has certainly been a breach of the psychological contract. He notices that Ben fulfills all of the tangible requirements of his contract. Lexington, MA: Lexington Books. The map followed by the parties is the development of an individualized career path that makes only reasonable demands on the employee, with adequate support from managers and co-workers, for a level of remuneration that is demonstrably fair for a person of that age, educational background, and experience.

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Psychological Contracts: Types & Expectations

transactional psychological contract

Although a more transactional approach offers employers greater flexibility, this comes at a cost in terms of commitment. How can psychological contract breach be reduced? Psychological Contract: Managing and Developing Professional Groups. What is relationship contracting? Psychological contracts are the unspoken, unwritten agreements and expectations between an employer and their employee that go beyond the written contract. The latter refers to an ongoing expectation by an employer from an employee, such as loyalty to the company; there is no end point for demonstrating this expectation, but the understanding is that loyalty increases the chances of the employee being elevated or rewarded, whether that be personalized business cards, pay raises, a bigger office, tenure, a promotion, or becoming a partner at a firm. People expect what they expect and understand the results are capped. Training Journal, Aug 2000: 10.

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Relational & Transactional Psychological Contracts Research Paper Essay Example

transactional psychological contract

Workers with relational contracts are more likely to willingly work overtime, whether paid or not, to help coworkers on the job, and to support organizational changes their employer deems necessary. The same applies to an expectation of "excellence" of the employee by the employer. Relational contracts Psychological contracts are essentially relational. A relational psychological contract takes much more investment from both sides. Journal of Organizational Behavior, 15, 245-259. Exchange theory: this describes how the employee invests and contributes to their work in return for a particular reward or outcome Expectancy theory: this explains how the employees expectations affects their motivation and performance. Additionally, Cai and Knuth 2008 pointed out that inverse relations are one of the ideas that.

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