Hotel value chain analysis. Solved Porter Value Chain : Taj Hotels, Resorts and Palaces Analysis 2022-10-07
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A hotel value chain analysis is a tool used to understand the various activities and processes involved in the creation of value for a hotel business. By examining each step in the value chain, a hotel can identify opportunities for cost savings, efficiency improvements, and revenue generation.
The primary activities in the hotel value chain include:
Procurement: This involves the sourcing and purchasing of materials, supplies, and services necessary for the operation of the hotel. This includes items such as linens, food and beverage supplies, cleaning products, and technology.
Operations: This includes the management and maintenance of the hotel facilities and the delivery of services to guests. This includes activities such as housekeeping, maintenance, and guest check-in and check-out.
Marketing and sales: This includes the promotion and sale of the hotel's products and services to potential guests. This can include advertising, social media marketing, and sales efforts through travel agents and other third parties.
Customer service: This involves the management of the hotel's relationships with guests, including the resolution of any issues or complaints.
Support activities in the hotel value chain include:
Human resources: This involves the recruitment, training, and management of the hotel's employees.
Technology: This includes the use of technology to support the hotel's operations, including the use of computer systems for reservations, guest management, and financial reporting.
Administration: This includes activities such as financial management, legal compliance, and strategic planning.
By analyzing each of these activities in the value chain, a hotel can identify areas where it can improve efficiency and reduce costs. For example, a hotel might find that it can save money by sourcing supplies from a different supplier, or by implementing a more efficient system for managing employee schedules.
In addition to cost savings, a hotel value chain analysis can also help a hotel identify opportunities for revenue generation. For example, a hotel might find that it can increase revenue by offering additional services to guests, such as spa treatments or golf outings.
Overall, a hotel value chain analysis is a valuable tool for understanding the various activities and processes involved in the creation of value for a hotel business. By examining each step in the value chain, a hotel can identify opportunities for cost savings, efficiency improvements, and revenue generation, ultimately leading to increased profitability and success.
Value Chain Analysis of Hilton Hotels
From simple essay plans, through to full dissertations, you can guarantee we have a service perfectly matched to your needs. Human resource management affects competitive advantage in any firm, but in some industries it is defining factor. Thanks to this, it was possible to identify ways to reduce costs and increase differentiation at each production stage. The company has received appreciation for its waste reduction efforts. Read also Benefits and limitations of strategic management Marketing and Sales: all the activities that are trying to get customers and people interested in the hotel for rooms, conferences, restaurants but also the promotion of the hotel with advertise and pricing considering the competitors Service in the hotel industry is crucial for its succes. Human resource management affects competitive advantage in any firm, but in some industries it is defining factor.
Internal value chain analysis for hotel industry Free Essays
The effective Value Chain Analysis requires Hotel Chocolat Group Plc to realise that all activities or functions do not require same scrutiny level. Indian Hotels Company Limited 10. Risk, risk management practices, and the success of supply chain integration. The value chain highlights the importance of the operational manager being involved in all aspects of the process, from suppliers right trough the customer. The unexpected interruption in the information flow can affect the customer-supplier relationship. For over 90 years Hilton has been offering business and leisure travellers the finest in accommodations, service, amenities and value. Ricardo Palo Date: 4 August 2010 I.
Step 3 - Zero in on price drivers, those activities that have a high current or potential impact on differentiation Align price drivers in the value chain. However, InterContinental Hotels Group PLC must avoid making false commitments about product features that cannot be fulfilled by the production department. Comparing two or more alternative value chains can provide a good insight into bottlenecks within the industry. The company can also achieve its cost minimisation objectives by analysing hiring and training costs with their relative return. An example can be made between the company Hilton and Marriott where both can offer the same guest room, the same equipment in the room, same facilities with different price; probably the price for Hilton is more competitive but the service offered will be not at the same level as a Marriott hotel.
Solved Porter Value Chain : The Clonlara Hotel Analysis
Report discusses current and potential trends in the hotel industry. Marriott International is different. However, Intercontinental Hotels Group must not take it as a rigid, standalone framework by assigning the equal importance to all activities. The first step for the analysis is the Activity Analysis: where all the activities to serve the customer and to deliver the service are analysed. The innovation and the technology are developing the hotel industry.
Hotels Market: Industry Analysis and Forecast (2022
THE VALUE CHAIN ANALYSIS OF TESCO…………………………. How quickly did you answer the call, fulfill the request, was the interlocutor polite? The research also outlines market potential on a global scale. Here is a pictorial presentation of Porter Value Chain model: 3. This analysis will help the operations director to understand how he can achieve the fixed objectives. The same room at the Marriott hotel with a nice presentation of the hotel services from the reception staff will probably an added value and the travellers will be more likely to go back where a better service is offered if the price is not much higher value for money.
Strategy all around incorporates characterizing targets, choosing exercises to achieve the goals, and planning resources for execute the exercises. Firm infrastructure activities at Palaces Taj supports entire value chain though the scope varies given that Palaces Taj is a diversified company even within the industry. For the purpose of this article the definition is broad — it can mean moulding plastic to make products, using customer data to serve advertisements based on usage behavior to clients etc. Porter divided the Support Activities into four broad categories and each category of support activities is divisible into a number of distinct value activities that are specific to the industry in which Palaces Taj operates. These activities can also act as barriers to new entrants or cause cost disadvantages to competitors.
Solved Porter Value Chain : Hotel Industry Analysis
Competitive Advantages through Value Chain Analysis of Intercontinental Hotels Group It is important for Intercontinental Hotels Group to base its competitive advantage on activities in which it has access to the rare or scare resources. As of December 2015, Hilton Worldwide differentiated 3,875 lodgings with 533,039 rooms. What are Support Activities in Hotel Mcdonald's Value Chain? Company Differentiation Advantage InterContinental Hotels Group PLC can obtain the differentiation advantage by analysing different value chain activities. Moreover, suitable fuse of these digitalization centers makes additional synergetic impact for the business. Park lane hotel earns maximum profit through the tourist.
Value Chain Analysis Of InterContinental Hotels Group PLC
The opportunities and threats will be pointed together with the value or weight of this aspect. Marriott hotels are so diverse that they are designed to meet the needs of guests of different classes. These undertakings were planned to offer prizes to unwavering customers for using the motel benefits again and again. The organisation created a strong brand identity and set a strong competitive advantage basis through aggressive marketing and strengthening coordination between marketing and product development department. It outlines the basics of hotel segmentation, operations, ownership, management and valuation. The company is dually listed on the New York Stock Exchange under the ticker symbol FS and it is listed on the Toronto Stock Exchange under the ticker symbol FSH.
It can also analyse the operational activities to expand the presence in geographically dispersed areas. InterContinental Hotels Group PLC cannot trade all activities in the external market. . There are several ways which a firm can reconfigure its value chain in order to create uniqueness. The exact amenities and services supplied to visitors can vary greatly from one hotel to the next, and hotel owners often attempt to target a specific sort of consumer through their pricing model and marketing approach, or by the range of services they offer.
Our academic experts are ready and waiting to assist with any writing project you may have. After launching an economy and an upscale brand, it dithered over the launch of its upper upscale and luxury brands. Support activities in the Hotel industry The Procurement in the hotel can be the facilities offered to guest, the building, and the equipment that will support all the operations to make easy and smoothly the service. Growth in sales is not a good goal for value chain analysis as every managers know that boosting sales is easy to do by reducing the prices dramatically. Without analysing the in-bound logistics, Hotel Chocolat Group Plc can face various challenges in product development phases. Service activities of Hotel Ownership can include — installation services, product forward and backend alignment of software, part supply, post sales maintenance, and training. This stage will also involve the way to recruit people with the right skills that will deliver the best service.